1. Order Processing : We process orders within 2 business days of receiving your payment. However, sometimes we may run out of stock of certain items due to high demand. In that case, we will contact you and let you know when the item will be available again. You can choose to wait for the item, cancel the order, or exchange it for another product. We appreciate your patience and understanding in this situation.

2.  Shipping Fees : 

For Domestic Customers:-

· At Naturopath Ayurvedic Remedies, the shipping will be totally free PAN INDIA.

· If customers makes a change to the delivery address at the time of delivery or after the order is shipped than any charges “IF” generated by the courier company, than that shall be borne by the customer we advise be paid by customer to the delivery partner at the time of delivery in CASH instead any online transaction.

  For International Customers:-

· The charges vary from country to country and zones to zones, so in order to calculate shipping fees which is based on the weight, dimensions, and destination of your order. The customer can contact on the contact details provided below for detailed procedure.

· Every transaction along with the courier charges should be paid in ‘ADVANCE’.

· If customers makes a change to the delivery address at the time of delivery or after the order is shipped than any charges “IF” generated by the courier company, than that shall be borne by the customer without raising any dispute to Naturopath Ayurvedic Remedies.

· The subjected additional amount such as customs clearance, address change fees, or any amount levied as tax, entry fees or with any government or non-government department should be paid by customer at the time of delivery through account transfer instead CASH transaction.

3. Shipping Methods : We ship orders using various reputed couriers or postal services, depending on the availability. We will provide you with a tracking number and a link to track your order online once we dispatch it.

4. Shipping Time : 

For Domestic Customers:-

· Generally, domestic orders take 2 – 7 working days to arrive, after shipment. However, these are only estimates and we cannot guarantee the exact delivery date of your order. Sometimes there may be delays due to factors beyond our control, such as customs clearance, weather conditions, or holidays. If your order does not arrive within the expected time frame, please contact us and we will investigate the issue.

For International Customers:-

· Generally, International orders take 4 – 7 working days to arrive, after shipment. However, these are only estimates and we cannot guarantee the exact delivery date of your order. Sometimes there may be delays due to factors beyond our control, such as customs clearance, weather conditions, or holidays. If your order does not arrive within the expected time frame, please contact us and we will investigate the issue. 

5. Shipping Address : Please make sure that you provide us with a correct and complete shipping address which includes Name, Address, landmark if any, pin code, contact number etc. when you place your order. We are not responsible for any errors or delays caused by incorrect or incomplete addresses. If you need to change your shipping address after placing your order, please contact us as soon as possible and we will try to accommodate your request. However, we cannot guarantee that we can change the address once the order has been dispatched. Address If changed after the courier dispatched might result in charges for the services applied as an add on. This charges shall be borne by the customer. 

6. Out Of Stock : If an item is/gets out of stock, we will wait for the item to be available before dispatching your order. Customer will be updated at the earliest. Existing items in the order will be reserved while we await this item or else a customer has all the right to change/edit the items which are out of stock at the moment. Our team will be happy to help you process your orders at the earliest. 

7. Returns : At Naturopath Ayurvedic Remedies, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.  

     In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:

· If you receive a Tampered or Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest. 

· For any product quality complaints, please contact our Customer Care within 7 days of your order delivery. 

· Naturopath Ayurvedic Remedies is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.  

    Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition and subject to following terms:- 

· Returns and exchanges requests will be subject to checking and vetting by Naturopath Ayurvedic Remedies. 

· No Refund shall be made once goods are sold.  

 To initiate a return, please contact us with your order number and a brief explanation of the issue.   We will provide you with further instructions on how to proceed.

We hope this policy has answered all your questions about our shipping and returns process. If you have any other inquiries or feedback, please feel free to contact us anytime. Thank you for choosing, “Naturopath Ayurvedic Remedies”.